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MTS Training can customize courses to assist your company in achieving its goals. We offer Technology and Professional Development Courses to help your employees tap their potential.
In the Face of Adversity
What defines adversity? What types of adversity do you come up against: societal, workplace, or individual? Why do some people succeed not matter what obstacles are thrown in their paths? Learn what defines adversity and the tools you need to permanently boost your ability to survive and succeed. Turn your adversity into success!
Carpe Diem
We talk about time as if it has a life of its own. What does time do when we are having fun? (It flies) What happens when we don’t finish something on time? We ran out of time, and we wish we had more time. Time gets away from us. Time is money. Are you really seizing the day?
Customer Service is Alive and Well
Do you feel customer service is dead? No way - Learn ways to exceed the customer’s expectations. Discover how to create “moments of magic” and “Wow!” for customers Explore techniques for dealing with difficult customers.
Listen Up
Some people are good listeners while others are not. Most of us all fall somewhere in the middle – we are good listeners in some situations, with some people, or when discussing some topics. It is time not just to hear things but to listen to the message, so listen up!
Let’s Talk
Communicating information or a point of view effectively can be a great challenge. In just a few short years, we have gone from short hand to email technology. We can reach out and deliver messages to so many people in such a short time. Yet how effective are we? And is the 'real' message being heard?
Making Office Work For You
Over whelmed by Microsoft Office Software? Isn’t about time to make Microsoft work for you. In this course, you will learn some of the most efficient ways to use Word, Excel, and Outlook. Learn the features that will best suit your busy life.
Netscape 8 and/or their above version number
